Tech Support

Tech support is what we do best! If you need computer support or any other kind of tech support in Fairhope, Daphne, Montrose, Point Clear or any of the nearby communities in Baldwin County, we are here to help you.

Let us solve problems with your desktop PC or laptop, inkjet or laser printer issues, wifi routers, modems and other networking equipment and more.

Contact us today and tell us your problems! We look forward to helping you with the solutions.

Fast and convenient service.

We can come to you, or you can come to us!

We recommend off-site support when it’s in the best interests of our clients–especially when work involves time consuming tasks that are largely unattended. Pickup/Dropoff and Remote Support services are $75 per hour. On-site service is $100 per hour. We do our best to make sure our billing is fair by excluding time spent on largely unattended tasks (computer scans, lengthy data transfers). Should you ever have a question about how long our work will take, just ask! Though each scenario is unique, we can help estimate time and costs to perform our services.

Remote Support

Fast. Convenient. We can help by phone, remote connection to your PC via Internet, or both!

Pickup & Dropoff

Computer support and repairs that can’t be done remotely can be handled in our office via pickup and dropoff.

On Site

At your service! Contact us for an on-site visit–we’ll come to your home or office to solve all of your tech support issues.

Frequently Asked Questions

 

Where can I drop off my computer?
Please contact us by email or by calling 251-219-8324 to arrange a time to drop off (or pick up) your computer.
What kind of devices do you support and repair?
We provide computer support for both Windows and Apple laptops and desktop computers. We also can provide support for smartphones, tablets, printers and scanners, wifi and networking equipment, smart-home devices, home theater equipment and more!
What should I do before bringing my computer/device in for support?
If your computer/device still works, please make a backup of your data before bringing it to us for repairs or support. You should always have a current backup of your device, but especially before having *anyone* perform service on it (if possible).
Do you remove viruses / malware?
Yes! We’ll scan your device with multiple tools to find and remove viruses and malware from your computer. Please note that antivirus/anti-malware scans may take a long time to complete depending on your device.

More Questions?

If there’s anything else you’d like to ask, feel free to drop us a line anytime.

Reviews from CMS Clients

"Frank Stickney of Clay Mountain Solutions was the most helpful computer expert I have encountered in Baldwin County. He was very thorough and patient I working through my technical issues and offering suggestions for future needs. I would recommend him highly."

Laura Henry

Realtor, RE/MAX by the Bay

"Frank is the best person to enter the tech community here lately and I have been grateful for the many and various solutions .Whether a quick fix, building a website or designing and building a new desktop editing system for me, he has surpassed my expectations and most importantly, he has always been reliable to follow up with check-ups. He gets the job done right."

Lynn Rabren

Director/Producer, 'America's Amazon' Documentary Film

"Clay Mountain has helped us streamline all of our Apple/Mac devices..incredibly helpful and we continue to use year after year and update after update!"

Gabrielle Barnett

Marketing & Communications Manager, Lulu's Gulf Shores